Expert Service Solutions
Why should you watch?
Expert service is the highest level of service achievable. Unfortunately, this level of service is provided to only the largest or loudest customers. Technology can help expand that number of customers that receive expert level service without increasing the cost of that service. By combining the Exosite platform with data and remote access, customers can improve their ability to service their customer base.
Watch if you want to learn how to:
- Improve customer satisfaction
- Expand your number of customers
- Improve customer engagement
Your Speaker(s)
Tom McKinney
Director, Engineering Services and Partnerships
Tom McKinney joined HMS Networks in 2015 as Director of Engineering Services and Partnerships. He focuses on the development of custom industrial communications solutions leveraging HMS Networks’ smart products with a emphasis on IIoT. On the partnership front, Tom works with 3rd parties to create complete end to end IIoT solutions based on HMS products.
