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Integration challenges in multisite retail

System management struggles in retail chains

Each store in a retail chain operates systems from different brands and models. This diversity is one of the key reasons why managing HVAC, lighting, and metering systems across all stores in a unified way is such a real challenge.

Failing to do so turns a retail chain into an archipelago of isolated, opaque locations where energy is wasted, data remains siloed, and operational expenses increase without control.

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Building automation gateways

IoT-enabled energy savings for multisite retail

Integrating each store’s systems into an MQTT‑based cloud platform using Intesis gateways enables centralized monitoring, control, and remote data management.

This level of automation typically achieves about 20% energy‑cost savings per store, making it an essential strategy for reducing the retail chain’s operating expenses.

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System integration key benefits for multisite retail

Top remote and centralized system management

  • Configure once, then replicate the project across all stores.
  • Unify all brands and devices into a single management platform, independently of the store type and location.
  • Cloud data visibility reduces unnecessary onsite visits.
  • Real-time error monitoring prevents prolonged system downtime.
  • Visibility into how energy is used in each store helps detect system leaks and configuration errors.
  • Activation of specific signals to limit broker data transactions.
  • Secure cloud communication across all systems through mTLS two-way authentication.
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Why choose Intesis gateways

Gateways you can trust

  • Top leader of the building automation gateways market for more than 25 years.
  • Award-winning gateway manufacturer.
  • In-house making, from design to post-sales, including development, assembly, and commercialization.
  • HVAC gateways are developed in collaboration with the manufacturers.
  • Easy and fast commissioning using our proprietary configuration tool, Intesis MAPS.
  • Wide catalog covering major brands and BMS protocols.
  • Certified products for key protocols and markets.
Product categories

Products used for device connectivity in multisite retail

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700 Series Air gateways

Multi-indoor unit gateways for HVAC integration. Each gateway can be configured for multiple brands and multiple BMS protocols. Provide centralized, bidirectional and remote access.

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1×1 Brand-Specific gateways

Individual communication with each indoor unit to ensure store-level control. Gateways featuring binary inputs to connect occupancy sensors, window contacts, energy meters, and more.

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1×1 Universal IR gateways

Using an IR receiver and auto-learn database, they offer bidirectional control and feedback of any AC system.

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Heat Pump gateways

Enable full control and monitoring of hot water production, energy use, and system status for efficient heat pump management. Support for cascade control, multi-indoor, and individual communication.

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Protocol converters

Enable any device to communicate with BMS and control platforms, avoiding costly replacements and unifying data access.

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Lighting gateways

These gateways integrate DALI-2 lighting, occupancy sensors, and room controls into the BMS while enabling advanced lighting functions, such as tunable white and RGB, to enhance the shopping experience.

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700 Series Metering gateways

Integrate electricity, water, gas, and thermal meters into the BMS to gain centralized energy visibility and simplify retail energy management

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EV Charging gateways

Integrate EV charging stations into the BMS to monitor charging activity, manage energy demand, and align EV infrastructure with the building’s overall energy strategy.

What users say

Case studies and testimonials

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AC gateways Intesis

HVAC control for energy saving in textile retail stores

The use of Intesis gateways in the retail sector, allows ECOMT to be in full control of the HVAC system achieving comfort, energy savings and effective maintenance.
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Intesis

Smart lighting control in grocery retail market

Inelbo, specializing in indoor installations and electrical maintenance, chose Intesis as their preferred network integration provider for energy efficiency. Intesis gateways enable efficient system management, integrating diverse equipment and protocols, and are key in Inelbo's project for a major Spanish grocery franchise.
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Energy saving in retail premises with Intesis gateways

The UK’s largest pets supplies retailer is enjoying significant energy savings across its entire retail network, while ensuring that ideal animal welfare conditions are maintained at all times.
Additional resources

Do you want to find out more?

Intesis MAPS

Intesis MAPS is a Windows-based software developed to configure and monitor Intesis gateways.

Related products

Find here all the products that Intesis provides for building automation projects and applications.

White papers

Valuable insights, analysis, and recommendations related to building automation technologies and its applications.

HMS Academy

Train yourself as a professional in building automation technologies and products, with the help of our skilled staff.

Talk to an expert about retail connectivity

Have a communication expert from HMS contact you to discuss your specific requirements.