One Platform

Connect, manage and scale your industrial IoT connectivity.

Ewon Edge & Cloud brings industrial gateways and cloud management together for secure remote access

Developed for machine builders, industrial operators, and system integrators, the platform simplifies industrial cloud connectivity and remote troubleshooting through a flexible OT-ready edge-to-cloud architecture. 

Access

Securely access industrial machines and PLCs remotely. Troubleshoot issues and support your customer's equipment or your own installations while reducing the need for on site visits.

Manage

Manage connected devices, user identities and access permissions from one place. Control who can access your industrial equipment and oversee remote connectivity across your operations

Scale

Start with what you need and scale at your own pace without changing your infrastructure, supported by a flexible Industrial IoT platform built for OT environments.

Connectivity built around your needs

Ewon Industrial IoT Solution for Machine Builders and Factory Owners

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For Machine Builders & OEMs

Securely access industrial machines and PLCs to troubleshoot faster, simplify deployment and support customers remotely. Deliver better services by reducing on-site visits.

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For Factory Owners

Control user permissions, maintain operations visibility and manage remote access to industrial equipment across your sites. Give authorized teams and service providers access to the machines they need.

One platform. More Possibilities.

Industrial IoT Connectivity Reimagined

Industrial IoT Cloud for scalable remote connectivity

Discover how Ewon Edge & Cloud brings remote access, secure connectivity and control together, helping you stay connected to your machines wherever they are.

🗸 Reduce downtime - resolve issue faster.
🗸 Implement secure VPN access - IT-approved & trusted. 
🗸 Scale large fleets - manage thousands of machines. 
🗸 Reduce travel costs - avoid service expenses.

Securely access industrial machines

Built for OT. Trusted by IT.

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Secure industrial remote access for machine operations, with centralized access management for enterprise IT. 

🗸 Support industrial equipment 
Remotely access machines and PLCs for troubleshooting, programming and maintenance. 

🗸 Control user access 
Manage identities and permissions centrally, with single sign-on and audit logs.

🗸 Protect remote connections
Encrypted connections, multi-factor authentication and outbound-only communication help safeguard access to industrial equipment.

🗸 600K+ Ewon gateways deployed worldwide. 

 

Additional resources

Learn more on Ewon Industrial IoT Cloud.

Explore additional resources, documentation, and insights about the Ewon Industrial IoT Cloud Platform below.
Learn more about secure connectivity, remote access, and scalable industrial operations.

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Ewon Edge Gateways

Discover Ewon Edge product features, benefits, specifications and documentation

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Ewon Cloud virtual tour

Seeing is believing! Try our quick self-guided tour of Ewon Cloud

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Ewon Edge & Cloud brochure

Download the Ewon Edge & Cloud brochure in PDF format

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Ewon LinkedIn page

Stay updated on all things Ewon Edge & Cloud by following Ewon on LinkedIn

Book a demo

Schedule a free Ewon Edge & Cloud demo

WHAT IF your next step started here?  

See Ewon Edge & Cloud in Action.

Talk to our team about your industrial connectivity challenges and discover how Ewon Edge & Cloud could fit your machines, infrastructure and operational requirements. 

During your personalized demo, we'll explore:

  • Your industrial connectivity and secure remote access requirements.
  • How device management, user access and security fit your environment.
  • Opportunities to extend connectivity across machines and operations. 

 

FAQ

Frequently Asked Questions

Why machine builders choose Ewon

Ewon Edge and Cloud is designed for industrial companies that need secure, scalable remote access to large fleets of machines, forming a reliable foundation for Industrial IoT connectivity.

This solution supports machine builders, system integrators, and industrial operators delivering connected services such as remote monitoring, diagnostics, and machine lifecycle management.

With Ewon Edge and Cloud, manufacturers shift from one-time machine sales to long-term service models by enabling reliable access to equipment across multiple sites.

Key business outcomes include:

  • Reduced downtime and faster support
  • Fewer onsite interventions
  • Faster commissioning and deployment
  • Scalable remote machine management
  • Recurring service-revenue opportunities
  • Improved operational visibility
  • Secure OT/IT connectivity
  • Enhanced customer satisfaction

Modern factories expect instant support, proactive maintenance, and continuous operational insights. Industrial cloud connectivity allows machine builders to diagnose issues, access equipment securely, and resolve issues in minutes instead of days without sending technicians onsite.

Industrial IoT connectivity gives machine users faster support, fewer interruptions, and better visibility into machine performance. It allows service teams to diagnose and resolve issues remotely, reducing downtime and avoiding unnecessary onsite visits. For operators and production teams, this means smoother operations and more predictable productivity.

Ewon enables machine builders to offer a wide range of connected services through an IIoT platform that generates predictable, recurring revenue, including:

  • Remote support contracts: ongoing troubleshooting and assistance delivered remotely
  • Predictive maintenance services: early detection of issues before they impact operations
  • Machine monitoring subscriptions: continuous visibility into machine performance
  • Digital service packages: remote services tailored to customer needs
  • Long-term lifecycle support: sustained value throughout the machine’s lifespan

 

Connectivity & Remote Access

Ewon Edge and Cloud is edge-to-cloud connectivity solution designed to help machine builders, OEMs, and industrial operators securely connect machines remotely for: 

  • providing support 
  • collecting operational data 
  • creating new digital service opportunities 

They enable secure remote access, monitoring, and diagnostics across large fleets of machines, supporting both day-to-day operations and long-term strategies. 

Ewon solutions are designed around the real-world challenges faced by machine builders and industrial service teams, helping them overcome issues such as:  

  • Supporting machines deployed globally
  • Reducing costly onsite service visits
  • Scaling support teams without increasing headcount
  • Delivering modern remote service expectations
  • Improving uptime and customer satisfaction
  • Creating recurring digital service revenue
Ewon Edge connects to industrial equipment through a wide range of communication interfaces and protocols. It supports Ethernet, serial communication, VPN connectivity, and the industrial protocols commonly used with PLCs and automation equipment. This makes it easy to integrate with machines from multiple vendors and across different generations of equipment.

Ewon Cosy+ and Ewon Flexy remain strategic products in our portfolio and continue to be fully supported. Customers can confidently invest in these solutions today through Talk2M, backed by HMS's commitment to protect customer investments and provide a clear path as the Ewon Cloud connectivity ecosystem evolves.

 

Security

Security is a core part of the Ewon architecture. The platform follows best practices in OT cybersecurity and secure remote access, ensuring safe, controlled access to industrial equipment.
Key security capabilities include: 

  • Encrypted VPN communication 
  • TLS 1.3 encryption 
  • Multi-factor authentication (MFA) 
  • Role-based access control 
  • Audit logging and session traceability 
  • Outbound-only communication architecture 
  • Deny-by-default access policies 
  • On-demand VPN tunnelling 
  • Local operator access control 
  • Secure cloud infrastructure 

Yes. HMS Networks aligns its solutions with recognized industrial cybersecurity frameworks and standards, including: 

  • ISO 27001
  • NIS2
  • IEC 62443
  • Cyber Resilience Act (CRA) 
Yes. Ewon Edge enables secure VPN-based remote access to PLCs, HMIs, drives, sensors, and other industrial devices without exposing the production network directly to the internet. This ensures safe, controlled access for troubleshooting, programming, and maintenance.

 

Deployment & Management 

Yes. Ewon Cloud enables centralized remote management of connected devices and deployments, giving machine builders and service teams the tools they need to manage fleets efficiently.
Built on industrial cloud connectivity, it supports: 

  • Remote device provisioning 
  • Centralized configuration management 
  • Firmware and feature updates 
  • User and access management 
  • Fleet-wide monitoring 
  • Deployment scalability across multiple sites and customers 

Ewon Cloud is designed to scale from a single connected machine to enterprise-wide industrial deployments across global operations.

Built on industrial cloud connectivity, you can add as many Ewon Edge gateways as needed, and you can create multiple Spaces to organize machines and users for a tailored and secure management experience. 

 

Infrastructure & Reliability 

Ewon Cloud is built on a globally redundant server infrastructure designed to ensure high availability and reliable VPN connectivity for users worldwide.

Ewon gateways are widely used across automation, machinery manufacturing, and industrial IoT deployments, with more than 600,000 gateways deployed worldwide. This large installed base demonstrates the reliability, maturity, and long-standing trust Ewon has earned among machine builders, OEMs, and service teams across global operations.

Ewon is part of HMS Networks, a global leader in Industrial ICT (Information and Communication Technology) with more than 35 years of experience in industrial communication. With operations in 20+ countries and distributors in 50+ countries, HMS provides the technology, expertise, and long-term stability behind Ewon’s reliable remote connectivity solutions.